EN
PT
ESPrivacy Policy
1. INTRODUCTION
At PPT Peças, we are committed to ensuring that your personal information is protected and is not used improperly.
This document explains who is responsible for processing your personal data, the purposes for which your personal information is processed, the legal basis for such processing, how we collect it, why we collect it, how we use it, the rights available to you, and the procedures we have implemented to protect your privacy.
By providing us with your personal information and using our websites, we assume that you have read and understood the terms relating to the protection of personal data set out herein.
PPT Peças undertakes to comply with all applicable national and European data protection legislation and aims to process your personal data lawfully, fairly and transparently.
2. DATA CONTROLLER
The definition of a data controller is established in the General Data Protection Regulation (GDPR) as follows:
Data Controller or Controller: the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of processing personal data.
3. INFORMATION ABOUT PPT PEÇAS
PPT Peças is a company specialising in the sale of automotive parts.
PPT Peças
Rua Costa Soares
Lote 14 Cabanas - Dume
4700-001 Braga
Portugal
Contact: +351 253 607 880 (Call to the Portuguese landline network)
geral@pptpecas.pt
4. PURPOSES FOR COLLECTING YOUR PERSONAL INFORMATION
The main reason we collect your personal information is to improve our services and meet our customers’ expectations.
Your personal information may be collected for the management of services and purchases, requests for information, quotations or appointments made through our website, social media channels, in-store visits, by telephone or by post.
The main purposes include:
Facilitating the purchase of any product or service.
Complying with legal obligations, including Law No. 83/2017 on the prevention of money laundering and terrorist financing.
Managing and responding efficiently to requests for information, quotations, appointments, suggestions and customer complaints.
Carrying out market analysis, studies and commercial prospecting, as well as analysing statistical data and trends, with the aim of providing products and services that may be of interest to you.
Improving the search and accessibility of our services.
Informing you about news, campaigns and special offers through the communication channels normally used, including social media, email, telephone, SMS and post.
5. METHODS OF COLLECTING INFORMATION
We collect your personal information through website registration, social media, in-store visits and email communications.
Information Provided by You
When you visit our website, contact us by email or telephone, request a service or complete a form, you may provide us with personal information.
At the time your data is collected, you will be informed about the identity of the Data Controller, the purposes of the processing, the recipients of the data and the means by which you may exercise your rights under the applicable data protection legislation.
The information usually provided includes your name, email address and telephone number.
Information Collected Through Our Website and Social Media
We collect and store limited personal information and anonymous aggregate statistics relating to users who visit our websites, whether the information is actively provided by you or collected as a result of browsing our web pages.
The information we may collect includes the Internet Protocol (IP) address of the device you are using, the browser used, your operating system, the date and time of access, the website or Internet address from which you accessed our websites, and information about how you use our pages.
This information is used to understand website loading times, how the website is used, the number of visits to different sections and the type of information that is of greatest interest to visitors.
It also helps us identify whether the website is operating correctly and, where faults or errors are detected, to resolve them more quickly and improve website performance, allowing us to provide a better service to all users.
This information may be collected through cookies. For further information, please refer to our Cookie Policy.
6. PROCESSING OF PERSONAL INFORMATION – LEGAL BASIS
The legal bases for processing your personal data include:
Performance of a contract and/or commercial relationship and compliance with applicable legal obligations.
Legitimate interests, including security purposes, fraud prevention, improving our services and products through market research, and managing requests, enquiries or potential complaints.
7. HOW TO CHANGE YOUR COMMUNICATION PREFERENCES
You may change the way in which we contact you regarding information about our products and services through the following means:
By sending an email to our general contact email address.
By telephone.
By sending a written request to our postal address.
8. HOW LONG WE RETAIN YOUR PERSONAL INFORMATION
We retain your personal information only for as long as necessary for the purposes for which it was collected and in accordance with the applicable legal basis and legislation.
Your data will be retained for as long as a contractual and/or commercial relationship exists or until you exercise your right to object to processing, request restriction of processing and/or request erasure of your data, where applicable.
In such cases, we may retain the information in a duly restricted form, without using it for any other purpose, where it may be required for the establishment, exercise or defence of legal claims.
9. HOW YOU CAN EXERCISE YOUR RIGHTS
You have the right to exercise control over the personal information we collect about you. We also take measures to ensure that the information we hold is accurate and up to date.
You have the right to access your personal information and to request the rectification of inaccurate data.
Where applicable, you may also request the erasure of your personal data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Under certain circumstances and on grounds relating to your particular situation, you may object to the processing of your personal data. Where your objection is valid, your personal information will no longer be processed for the purposes to which you have objected.
You may also exercise your right to restrict the processing of your personal information and request that we retain it without carrying out further processing.
Where technically feasible and legally applicable, you may request the portability of your personal data to another Data Controller.
Where any of the above-mentioned rights are exercised, we reserve the right to retain the relevant data solely where necessary for the establishment, exercise or defence of legal claims.
To exercise these rights or for any other questions relating to data protection, you may contact us using the contact details provided in this Privacy Policy.
You are also entitled to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD) if you believe that your rights have not been properly respected.
For further information, please visit: https://www.cnpd.pt
10. HOW WE PROTECT YOUR PERSONAL INFORMATION
We are committed to protecting your personal information.
We use appropriate technical and organisational measures to protect your personal information and privacy. These measures are reviewed periodically.
We protect your personal information through a combination of physical, technological and logical security controls, including access controls designed to restrict and manage how your personal information is processed, administered and handled.
We also ensure that our employees are appropriately trained to protect your personal information. Our procedures may require you to provide proof of identity before we disclose personal information to you.
We are particularly committed to providing a high level of security and protecting the confidentiality of the personal information you provide to us.
For this purpose, online commercial transactions are carried out within a secure server environment using SSL (Secure Socket Layer) technology.
If you experience difficulties accessing any part of our website, this may be due to the type or version of your browser or to its configuration settings.
The Internet is a means of communication that also enables commercial transactions to be carried out online. Consequently, the security of data transmitted over the Internet is one of the primary concerns of users.
An electronic commerce transaction is understood as the entire process involved in completing a commercial agreement, including communication between both parties: the customer and the company.
The main security principles applicable to any commercial transaction include:
Authentication: ensuring the identity of the individual or legal entity with whom we are communicating.
Integrity: ensuring that the content of communications between the parties cannot be altered without authorisation.
Confidentiality: ensuring that unauthorised persons cannot access the content of communications.
11. CONTACT
If you have any questions, comments or suggestions regarding how we use your personal data, you may contact the person responsible for data protection at PPT Peças by email at:
geral@pptpecas.pt
PPT Peças. All rights reserved.
