EN
PT
ESAlternative Dispute Resolution
In the event of a dispute, the consumer may refer the matter to a Consumer Alternative Dispute Resolution (ADR) entity.
Consumer Alternative Dispute Resolution (ADR) entities are bodies authorised to provide mediation, conciliation and arbitration services for consumer disputes in Portugal and are included in the list of ADR entities established under Law No. 144/2015.
CIAB – Tribunal Arbitral de Consumo
Rua D. Afonso Henriques, 1 – 4700-030 Braga
Contact: +351 253 617 604 (Call to the Portuguese landline network)
geral@ciab.pt
